Politica de privacidad - Isomed Diagnostics

The Privacy Policy is part of the General Conditions that govern this website.

Date: December 1, 2021

Who is responsible for the processing of your data?

Isomed Diagnostics S.L.

Address: C/ París, 4 (Parque Empresarial Európolis)

C.P. 28232 Las Rozas de Madrid

CIF: B06779102 Tel: +34 91 344 06 55

Mail: info@isomed.com

You can contact us in any way to communicate with us. We reserve the right to modify or adapt this Privacy Policy at any time. We recommend you to review it, and if you have registered and access your account or profile, you will be informed of the modifications. If you are one of the following groups, please consult the drop-down information:

WEB OR E-MAIL CONTACTS

What data do we collect through the Web?

We may treat your IP, what operating system or browser you use, and even the duration of your visit, anonymously. If you provide us with data in the contact form, you will be identified so that we can contact you, if necessary. Answer your queries, requests or requests. Manage the requested service, answer your request, or process your request. Information by electronic means, related to your request. Commercial or event information by electronic means, as long as there is express authorization. Perform analysis and improvements on the Web, about our products and services. To improve our commercial strategy. Acceptance and consent of the interested party: In those cases where to make a request it is necessary to fill out a form and click on the send button, the completion of the same necessarily implies that you have been informed and has expressly given its consent to the content of the clause attached to the form or acceptance of the privacy policy. All our forms have the symbol * in the obligatory data. If you do not provide these fields, or do not check the checkbox for acceptance of the privacy policy, the information will not be allowed to be sent. It usually has the following formula: "□ I am over 14 and I have read and accept the Privacy Policy."

NEWSLETTER CONTACTS

What data do we collect through the newsletter? On the Web, you can subscribe to the Newsletter, if you provide us with an email address, to which it will be sent. We will only store your email address in our database, and we will proceed to send you periodic emails, until you unsubscribe, or we stop sending emails. You will always have the option to unsubscribe in any communication.

Manage the requested service. Information by electronic means, related to your request. Commercial information or events by electronic means, provided there is express authorization. Perform analysis and improvements in sending mailing, to improve our business strategy. Acceptance and consent of the interested party: In those cases where you subscribe it will be necessary to accept a checkbox and click on the send button. This will necessarily imply that you have been informed and have expressly given your consent to receive the newsletter. If you do not check the checkbox to accept the privacy policy, the information will not be sent. It usually has the following formula: "□ I am over 14 and I have read and accept the Privacy Policy."

CUSTOMERS

Which of your data do we use?

Preparation of the budget and follow-up of the same through communications between both parties.
Information by electronic means, related to your request.
Commercial or event information by electronic means, provided there is express authorization.
Manage the administrative, communications and logistics services performed by the Responsible.
Invoicing and declaration of the appropriate taxes.
Carry out the corresponding transactions.
Control and recovery management.

QUALITY SURVEYS

What data do we use from the surveys? To assess the degree of quality in the service provided To improve the services offered, in compliance with ISO The legal basis is the express consent of the respondent.

SUPPLIERS

What data do we use as a supplier?

Information by electronic means, related to your request.
Invoicing and declaration of the appropriate taxes.
Carry out the corresponding transactions.
Billing.
Manage the administrative, communications and logistics services performed by the Responsible.
Commercial or event information by electronic means, provided there is express authorization.
Control and recovery management.

The legal basis is the acceptance of a contractual relationship, or otherwise your consent to contact us or offer us your products by any means.

SOCIAL NETWORK CONTACTS

What data do we use from social networks? To answer your queries, requests or petitions. Manage the requested service, answer your request, or process your request. Relate with you and create a community of followers. The acceptance of a contractual relationship in the environment of the social network that corresponds, and in accordance with its privacy policies:

Facebook http://www.facebook.com/policy.php?ref=pf

Instagram https://help.instagram.com/155833707900388

Twitter http://twitter.com/privacy

Linkedin http://www.linkedin.com/legal/privacy-policy?trk=hb_ft_priv

Pinterest https://about.pinterest.com/es/privacy-policy

Google* http://www.google.com/intl/es/policies/privacy/ *(Google+ and YouTube)

How long will we keep personal data? We can only consult or unsubscribe your data in a restricted way by having a specific profile. We will treat them as long as you let us following us, being friends or giving "like", "follow" or similar buttons. Any rectification of your data or restriction of information or publications must be done through the configuration of your profile or user in the social network itself.

Do we include personal data of third parties? No, as a general rule we only process the data provided by the owners. If you provide us with data of third parties, you must previously inform and request their consent to such persons, otherwise you exempt us from any liability for failure to comply with this requirement. What about data of minors? We do not process data of children under 14 years of age. Therefore, please refrain from providing them if you are not of that age or, where appropriate, to provide data of third parties who are not of that age. Isomed Diagnostics S.L. disclaims any liability for failure to comply with this provision.

Will we communicate with you by electronic means? They will only be made to manage your request, if it is one of the means of contact that you have provided us. If we send commercial communications, they will have been previously and expressly authorized by you.

What security measures do we apply? You can rest assured: We have adopted an optimal level of protection of the Personal Data we handle, and we have installed all the technical means and measures at our disposal according to the state of technology to prevent the loss, misuse, alteration, unauthorized access and theft of Personal Data.

To which recipients will your data be communicated? Your data will not be disclosed to third parties, unless legally required. Specifically, they will be communicated to the State Agency of Tax Administration and to banks and financial institutions for the collection of the service provided or product purchased, as well as to the persons in charge of the processing necessary for the execution of the agreement. In case of purchase or payment, if you choose any application, web, platform, bank card, or any other online service, your data will be transferred to that platform or will be treated in their environment, always with maximum security. When we order it, the web development and maintenance company or the hosting company will have access to our website. They will have signed a service contract that obliges them to maintain the same level of privacy as we do. Any international transfer of data when using American applications, will be adhered to the Privacy Shield agreement, which guarantees that American software companies comply with European data protection policies on privacy.

What rights do you have?

To know if we are processing your data or not.
To access your personal data.
To request the rectification of your data if it is inaccurate.
To request the deletion of your data if they are no longer necessary for the purposes for which they were collected or if you withdraw your consent.
To request the limitation of the processing of your data, in some cases, in which case we will only keep them in accordance with the regulations in force.
To submit your data, which will be provided to you in a structured, commonly used or machine-readable format. If you prefer, we can send them to the new person in charge that you designate. This is only valid in certain cases.
To file a complaint with the Spanish Data Protection Agency or competent supervisory authority, if you believe that we have not served you correctly.
To revoke consent to any processing for which you have consented, at any time.

If you change any information, please let us know so that we can keep them updated.

Do you want a form to exercise your rights? We have forms for the exercise of your rights, ask us for them by email or if you prefer, you can use those prepared by the Spanish Data Protection Agency or third parties. These forms must be signed electronically or be accompanied by a photocopy of your ID. If someone represents you, you must attach a copy of their ID card, or have them sign it with their electronic signature. The forms can be submitted in person, sent by letter or by mail to the address of the Data Controller at the beginning of this text.

How long does it take us to respond to the Exercise of Rights? It depends on the right, but at most one month from your request, and two months if the issue is very complex and we notify you that we need more time.

Do we use cookies? If we use other types of cookies other than the necessary ones, you can consult the cookies policy in the corresponding link at the top of our website.

How long will we keep your personal data? Personal data will be kept for as long as you remain connected with us. Once you disengage, the personal data processed for each purpose will be kept for the legally stipulated periods, including the period in which a judge or court may require them in accordance with the statute of limitations for legal actions. The data processed will be kept as long as the aforementioned legal terms do not expire, if there is a legal obligation to maintain them, or if there is no such legal term, until the interested party requests their deletion or revokes the consent given. We will keep all information and communications relating to your purchase or the provision of our service, for the duration of the guarantees of products or services, to meet possible claims.